Purpose: To improve communication skills -- Also available in Spanish
Here is an easy-to-administer, easy-to-follow instrument that helps participants understand the impact of their style on the communication process. The typical person is unaware of how his/her personality is expressed when communicating with others. Four major styles are identified: Bold, Expressive, Sympathetic, and Technical. In addition to the clarifications of each of the four styles, brief suggestions for personal development are provided. This 18-item instrument can be quickly completed, scored, and interpreted during a training session.