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Return Policy

If you are not 100% satisfied with your order, you may return it within 30 days for a full refund.  The customer is responsible for return shipping costs.


*Rates are subject to change without notice.


Privacy Policy

General Disclaimer


Thank you for visiting BEST Instruments’ website, and, and reviewing our Privacy Policy. Your privacy is of the utmost importance to BEST Instruments, and we go to great lengths to ensure your personal information is secure at all times. While visiting and, we will not collect any personal information about you unless you choose to provide that information to us. If you choose to provide this information, it will be used for the express purpose for which it was intended, such as participating in an online assessment, survey, or questionnaire. Answers to each question on the online assessment may be shared with the employer purchaser of the assessment (the “facilitator”), as well as the participant. We remind you that if you visit a link outside of and, BEST Instruments is not responsible for the privacy or security of that site.



Information Collected and Stored

BEST Instruments does not collect your personal information except when you knowingly provide such information as the result of the use of one or more of the features of this web site. The information provided to us for the sole purpose of participating in an online assessment is encoded for security purposes, and is not made available to any third party for any means. We do not sell, rent, or supply internet usage statistics that identify individual clients to any third party.

As each participant completes an online assessment, we collect and store the following information:

  • Date and time of access

  • Basic demographic information, including gender and age range

  • E-mail address

  • Company name​





When you visit some websites, their web servers generate pieces of information known as cookies, which helps webmasters understand how users interact with their site's content and services. Websites use cookies to track the user’s activities on a website (e.g., pages visited, links clicked on, etc.), and to record information about the user so when the user returns to the site, customized features can be provided.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our website may not function properly.

As noted above, the responses and analysis of the BEST Instruments assessment may be shared with the facilitator and/or the participant.


Site Security


BEST Instruments takes a number of steps to protect against unauthorized access to, and disclosure of, individually identifiable information. These steps can include secure socket layers, password verification, etc. The secure sockets layer enables encrypted communication between a web browser and a web server. It authenticates the identity of the website and encrypts the data that’s being transmitted. You can determine when you are in a secure environment by locating the padlock symbol to the left of the URL. When the symbol is green, the information you provide is encrypted, restricting access by anyone else. If your browser does not support secure transactions, there is a chance that others may view any information that you send. You can check your browser’s help button to learn more about secure transaction support.

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